Last Updated: 15 February 2024

Appliance Repair Warehouse (“Appliance Repair Warehouse,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.appliancerepairwarehouse.co.za (the “Site”). Please read this Privacy Policy carefully. By accessing or using our Site, you agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you access or use the Site. The types of personal information we may collect include:

– Contact Information: such as your name, email address, phone number, and postal address.

– Service Requests: information about the appliance repair services you request through the Site.

– Payment Information: if you make a payment through the Site, we may collect payment card information.

– Information You Provide: such as messages or feedback you submit to us through the Site.

– Usage Data: information about your interactions with the Site, such as your IP address, browser type, operating system, referral URLs, and pages viewed.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

– Provide, maintain, and improve the Site.

– Process service requests and fulfill orders.

– Communicate with you, including responding to your inquiries and providing customer support.

– Send you promotional materials and other communications, if you have opted in to receive such communications.

– Monitor and analyze trends, usage, and activities related to the Site.

3. Information Sharing

We may share your information in the following circumstances:

– With third-party service providers who assist us in operating the Site or providing services to you.

– With our affiliates, subsidiaries, and parent companies.

– In response to a subpoena, court order, or other legal process.

– To protect our rights, property, or safety, or the rights, property, or safety of others.

– With your consent or at your direction.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Site. You can control cookies through your browser settings and other tools.

5. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Appliance Repair Warehouse. We are not responsible for the privacy practices or content of such third-party sites.

6. Data Security

We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Landline: 011 892 2268
Cellphone: 072 631 9204

Email: repairs.arw@gmail.com

By using the Site, you consent to the terms of this Privacy Policy.